Influencer Marketing Christine Escobar Influencer Marketing Christine Escobar

To Win Gen Z, You Need More Than Just A One-Time Post

If you’re still running one-off influencer campaigns hoping to win over Gen Z, it’s time to rethink your strategy. For real.

Gen Z consumers are some of the most marketing-savvy, socially aware audiences we’ve ever seen. They scroll fast, spot fakes faster, and won’t hesitate to click away if something feels even slightly off. According to a McKinsey report, 70% of Gen Z say they try to purchase from brands they consider ethical, and they’re quick to hold brands accountable for performative or inauthentic behavior. So what’s the problem with single-shot influencer posts? Simple: Gen Z doesn’t just want a pitch, they want proof.

According to Later’s Gen Z consumer insights, 49% of Gen Z relies on influencers to discover new products, and 58% follow them for entertainment. But those influencers aren’t just selling, they’re seen as virtual friends, trendsetters, and trusted voices. In a generation built on connection, a one-time ad just won’t cut it.

Let’s break down why these short-term campaigns are falling flat and what marketers can do instead.

Why One-Off Campaigns Aren’t Effective

Lack of Consistency = Lack of Trust

Gen Z can smell a transactional endorsement a mile away. If they see an influencer promoting a product just once and never again, it raises questions. They need to see consistent usage and long-term engagement before they consider buying in.

Inauthenticity Feels Loud

Forced collabs? Scripted lines? Gen Z will scroll past. They want storytelling, not sales pitches. Influencers who post candid, unfiltered content about their real experiences are far more likely to spark interest and trust.

It’s About Community, Not Clout

A huge following isn’t enough–Gen Z prefers creators who have meaningful engagement with their audience: ones who answer DMs, start conversations, and act like people, not billboards. That’s why micro and mid-tier influencers often perform better than macro ones in this space.

Culture > Product

Product-first posts feel out of place in a generation that values shared experiences. Gen Z connects with brands that embed themselves in their lifestyle, values, and humor—not ones that interrupt it.

Enter: The Age of “Deinfluencing”

The rise of deinfluencing proves that Gen Z is increasingly critical of overconsumption. They reward brands that promote sustainability, transparency, and responsibility, not hype.

What Smart Marketers Do Instead

1. Build Real Relationships with the Right Influencers

Winning brands don’t just collaborate, they commit. Long-term partnerships with creators who align with your values allow for more natural, recurring content that feels real, not rehearsed. It’s what Gymshark does by working with fitness influencers who genuinely use their products, and it’s how Spotify turned their Wrapped KOL campaign into a cultural moment.

Start by partnering with influencers who already reflect your audience’s values and lifestyle. Then stick around. Gen Z needs to see consistency before they buy in.

2. Prioritize Authenticity

Forget polish—focus on personality. Gen Z craves storytelling that feels spontaneous, not staged. Let influencers speak in their own voice, share real experiences, and even show imperfections. That’s where trust builds.

And if your brand aligns with Gen Z’s bigger interests (like mental health, sustainability, humor, or activism), don’t just nod to it—embed it into the content. This kind of cultural fluency is key to standing out.

3. Focus on Engagement, Not Just Exposure

It’s not about how many followers  they have, it’s about how many care. Partner with KOLs who are talking with their audience, not just talking at them. Prioritize those who start conversations, share comments, or co-create content with followers.

Gen Z also responds well to campaigns that invite participation. Think TikTok challenges, comment-led prompts, even gamified or AR experiences. Interactive campaigns create shared experiences—something one-time posts rarely do.

Key Takeaway

Gen Z isn’t buying into one-time influencer posts—they’re looking for proof, patterns, and people they can believe in. Winning their loyalty takes time, intention, and a strategy that puts real connection first. That means fewer quick hits, and more long-term partnerships rooted in trust, culture, and creativity.

Want to learn more on how to make marketing campaigns that actually resonate with Gen Zs? Download Near’s Social Media Trends Guide here.

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How to Cultivate Meaningful Long-Term Relationships with Influencers

Building long-term influencer relationships is one of the smartest moves a brand can make in 2025.

Because today, influencer marketing must be more than aesthetics or perfectly timed posts. It’s also about the relationships behind the content—the real, meaningful connections between brands and the creators who bring their stories to life.

KOLs (key opinion leaders) don’t just promote products. They shape conversations, shift culture, and define your brand. That’s why the best influencer strategies today focus on shared values and consistency. Whether you’re working with micro-influencers or household names, the key is to cultivate partnerships that grow over time and actually mean something.

Why Long Term Matters

We’ve all seen it: BTS and Louis Vuitton, Roger Federer and Uniqlo, Serena Williams and Nike. They show how long-term partnerships can shape brand identity, deepen audience connection, and unlock bigger, more creative collaborations over time.

According toTraackr, an influencer marketing software company, long-term partnerships deliver better ROI as influencers better understand your brand. Their content feels more genuine, more informed, and more trusted by their audience.

Yes, short-term influencer campaigns might bring short-term buzz. But lasting brand impact is usually a result of a lasting relationship.

When you partner with an influencer for a one-off collab, that’s totally normal! It happens all the time. But what happens after that post matters. That first project is the spark and you have to nurture the relationship. Why? Familiarity breeds trust and opens the door to better work. And if that first collab went well? That’s your green light to go bigger next time.

Here’s the thing. If you’ve worked with a KOL before, whether as a brand or an agency, you already have something money can’t buy: familiarity

They know how you work. 

You know how they communicate. 

And that kind of trust? It speeds up production, reduces back-and-forth, and leads to better-performing content. Familiarity often translates into smoother workflows, more aligned content, and higher engagement because you’re not just briefing a stranger. You’re building with someone who already gets it.

It’s way easier to co-create something meaningful when both sides already get each other. No awkward intros or over-explaining. You both build on trust and content that clicks.

And what does this mean for your customers?

  • They see consistency, which builds trust.

  • They get to know your brand over time, not just in a one-off post.

  • Your product becomes tied to someone they already trust.

That familiarity leads to better brand recall, stronger emotional connection, and more confident buying decisions. Because when an influencer genuinely sticks around, the customer does too.

If your goal is loyalty and trust, long-term relationships are the foundation.

Make Influencers Want to Stay

Relationships go both ways. Think of it as dating—no one wants to feel used, rushed, or ghosted, right? Influencers are more likely to stay when they feel seen, supported, and creatively fulfilled.

Sustainable influencer partnerships rely on transparency, mutual respect, and trust. Creators aren’t just content machines, treat them like partners.

Here are a few ways to make that happen:

  • Alignment matters from the start. Start by choosing an influencer who naturally fits your brand. look at their tone, content style, values, and audience. If they’re already a user, even better! No hard selling needed, just real advocacy. When their voice and your values align, the content feels seamless and hits harder.

  • Collaborate, don’t dictate. Influencers thrive when they’re trusted to tell the story their way. Share clear guidelines, then let them translate your message in a voice their audience already connects with. It’s about guided direction, not control.

  • Show up outside the campaign cycle. Feedback, check-ins, and simple “thank yous” go a long way.

  • Recognize real value. Celebrate their wins, compensate them fairly, and loop them into bigger plans! It shows you value them beyond a post. At Near, we start with real conversations, not mass emails. Getting on calls and co-developing ideas with KOLs builds trust and loyalty.

And if you’re still searching for the right influencers, we’ve got tips for that, too! Check this out.

The Relationship Ripple Effect

Long-term influencer relationships don’t just drive better engagement. They create a ripple effect across your entire brand presence: boosting brand recall, increasing UGC volume, improving follower growth, and building long-term customer loyalty. When KOLs show up consistently for your brand, their audience remembers, trusts, and eventually acts.

When creators feel genuinely connected to your brand, they become advocates. They talk about your brand naturally, tell more real stories, and create content that drives higher engagement rates and stronger customer retention. It’s the kind of content that doesn’t just look good, it lands.

This kind of consistent content builds credibility and shapes your brand identity. As Forbes notes, long-term influencer partnerships can help define how audiences perceive your brand, not just during a campaign, but long after.

What Real Relationships Do for Brands

Long-term partnerships are about more than performance metrics. They’re about trust, shared purpose, and building something bigger together.

When brands invest in real relationships with creators, they gain:

  • More authentic content

  • Stronger audience trust

  • Deeper brand storytelling

  • And creators who want to grow with you

It’s this kind of energy that turns KOLs into collaborators… and collaborators into community.

Want to build influencer relationships that last and drive real results? Download Near’s Social Media Trends Guide here.

It’s this kind of energy that turns KOLs into collaborators… and collaborators into community.

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User-generated Content: What It is and Why Your Modern Brand Marketing Needs It in 2025

User-generated Content: What It is and Why Your Modern Brand Marketing Needs It in 2025

The difficult but also exciting thing about brand marketing today is that brands have to constantly find novel and interesting ways to promote their products.

One aspect of a great marketing strategy that many tend to overlook even in 2025 is producing user-generated content, or UGC, which offers amazing opportunities for a brand to really carve out its own space in a saturated social media space.

If UGC still isn’t a consideration for your marketing campaigns today, read on and let us tell you why you need it. But before that, let’s get into the difference between UGC and influencer content.

What's the difference between UGC and influencer content?

Both are great ways to promote your brand, but the two are very different.

An influencer or key opinion leader creates content for a brand and promotes it on their various social media platforms. They have an established online following and community, often casting a wide net as they market products through their posts, which are typically in the form of photos and videos.

UGC creators, on the other hand, are everyday people who also make content to promote brands and their products. Brands can also gain full rights to the photos and videos they create, which they can then distribute across their own social platforms instead of the creator’s.

3 reasons why you shouldn’t skip UGC in your 2025 marketing strategy

1. To boost brand presence

UGC can expand the visibility of your brand on social media platforms because the format – usually bite-sized videos posted on platforms like TikTok, Instagram, and Facebook – lends itself to more unique and creative content that can match content styles popular on each platform.

According to HootSuite, “Video content is becoming increasingly effective with Facebook users, leading to higher engagement than posts using photos or graphics.”

UGC gives your brand room to play around and find ways to promote your brand story that goes beyond a typical explainer post. Nobody wants to interact with an “about us” page slapped onto a social media static, right?

Tip-Top Chicken is a brand that encourages UGC creators to make wacky content, which results in great outputs like this:

https://www.tiktok.com/@tiptopchickenph/video/7470892915666029829

When done well, UGC can be more engaging and thus more shareable because content featuring real people is just more interesting than perfectly polished ads in this era of social media.

2. To build social proof

In Near Creative’s recent webinar entitled “Winning Strategies: Social Media Engagements to Conversions,” our senior brand manager Viktor Kapunan discussed why social proof is an essential for social commerce.

Viktor shares, “The more validation potential buyers see, the more likely they are to purchase from your brand. You have to leverage social proof to build credibility and stand out from competitors and to turn engagement into actual sales.”

Great testimonials can even be simple demo videos like this from Dyson Philippines:

https://www.tiktok.com/@dyson_ph/video/7468655056816999686

When you have a variety of real people showcasing their positive personal experiences with your product, it makes you more trustworthy in consumers’ eyes because it strengthens your claims and gives your brand more credibility.

3. To address customer concerns

Every discerning consumer has valid questions about a product before they buy it. Posting a FAQ carousel on your social channels are a quick and straightforward way to address these, but they may not be the most engaging.

UGC offers your brand a more creative and visual means of answering these questions. Take this example from Wellspring, a local brand of yummy gummy supplements. The brand used a man-on-street interview to show people why their Ashwagandha gummies are great for stress relief without explicitly saying it.

https://www.tiktok.com/@wellspringph/video/7486852909506858245

Influencer content and UGC for a balanced marketing strategy

The role of influencers and UGC creators are two distinct but important parts of an airtight marketing strategy. A good mix of these can lead consumers to get to know your product well enough to eventually make a purchase. But just remember that UGC is meant to boost brand presence, build social proof, and address customer concerns.

Want to learn about making campaigns that work in 2025? Download our social media trends guide here.

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How Can Brands Approach Socially Conscious Marketing for Today’s Consumers?

How Can Brands Approach Socially Conscious Marketing for Today’s Consumers?

One thing constant in life and digital marketing is that everything is always evolving. But something that has been brewing for a while is the rise of social responsibility on social media.

Audiences are more socially conscious than ever before, and this bleeds into the brands they support. People want brands that care: about the environment and sustainability, about ethical practices, and, really, about other people. If brands want to build trust, loyalty, and lasting relationships with consumers, they need to adapt their marketing strategies to reflect their values and the causes they support.

Social media strategies for socially responsible brands

A 2023 survey revealed that 57% of Filipinos scrutinize how products and services are marketed, valuing authenticity and transparency. The same survey also found that 44% said that they were willing to buy from brands that align with their values and advocate for social justice, with 51% saying that a brand’s integrity and identity play a bigger factor than the product itself in getting them to choose a brand.

So how can brands then turn these consumer sentiments into marketing practices?

1. Tell people what you’re all about.

Consumers won’t know what matters to your brand unless you tell them. This doesn’t just mean revamping your marketing slogans (although if it helps you make a statement, then by all means, get that revamp)! It means signal boosting campaigns and events that highlight causes that your brand supports.

L’Oreal Paris launched its “Lessons of Worth” campaign to celebrate and empower women and recognize their self-worth. This campaign seamlessly calls back to their tagline “Because I’m worth it,” while effectively expanding its message of self-worth from oneself to every kind of woman everywhere. This statement was made even more concrete through testimonials featuring brand ambassadors like Viola Davis, Elle Fanning, and Simone Ashley. 

2. But be true to who you say you are.

Clever marketing campaigns can only take your brand so far. Whatever your brand claims to stand for, make sure you follow through. Be transparent about your sustainability practices and social initiatives. If your efforts are still a work in progress, let your audience know anyway. Consumers feel more confident in a brand that is honest about their imperfect journey than a brand that leaves them in the dark to guess what it cares about.

One brand that did this well is Patagonia for its “Don’t Buy This Jacket” campaign that urged consumers to rethink overconsumption. Since it is a brand that promotes sustainability, Patagonia substantiated its message with repair programs, recycling initiatives, and a commitment to donating 1% of sales to environmental causes. This even led to a 30% revenue increase, which is simple proof that genuine social responsibility brings about consumer trust and loyalty.

3. Let your audience in.

To state the obvious, your audience is vital to your brand’s success. Aside from the fact that these are the people who invest time and money into using your product, these are also the people who care about the very same causes your brand is advocating for.

So what can you do as a brand? Partner with them. Invite them to sign petitions, make donations, and join challenges alongside your brand to build a sense of community and empowerment that invites real action.

If you’ve been to a UNIQLO recently, you may have noticed RE.UNIQLO bins inside the stores. Here people can leave their secondhand UNIQLO items, which are then sorted into clothes fit for donations and clothes for recycling into new materials for new clothes.

The pursuit of sustainability in marketing

The task of becoming a socially responsible brand that walks its talk may seem daunting, but it helps to start with these three steps: tell people what you are, stay true to your statements, and involve your audience in your sustainability efforts. Easy as one, two, three, right?

Want to engage audiences authentically and turn them into customers? Join our upcoming webinar through this link!

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Webinar Recap: 4 Tips for Brands to Build Strong Communities and Drive Authentic Engagement

We don’t interact with brands like we used to. Back then, marketing and advertising were heavily reliant on the huge following of celebrities to put more eyes on a brand. Today, however, we are seeing a greater focus on community and authenticity through intentional content creation.

Follower counts and impressions no longer paint an accurate picture of a campaign’s success. Now, engagement helps us understand if consumers gave more than a passing glance at a product. This noticeable shift from aspirational content into community-driven influence is why, as mentioned in our previous blog, micro-influencers are growing in prominence on social media.

Near Creative held our recent webinar entitled, “Level Up Your Brand Strategy: The Power of Community-Driven Influence” this February, with content creator (also midnight snacker and professional yapper) Alonzo “Cru” Cruel as our special guest. Here are our 4 key points to help you harness the power of community-driven influence:

4 Ways for Brands to Create Engaged Online Communities

1. Know your brand's value.

Every brand has a unique flavor. If your brand feels like it doesn’t have one, then it’s time to go back to basics and discover who your brand is.

On this, Cru suggests, “You need to understand your product and who exactly will benefit from your product.” These are great starting points in developing your brand identity because a clear and solid brand identity is the foundation for the community you will be building. After all, if you don’t have an identity, how will you discover who your audience is?

2. Foster authentic and relatable content.

Today, consumers are partial to brands that feel real—that is, brands with distinct personalities. So when you build your brand identity, the next step is to further flesh it out through content that tells people who your brand is in a way that only it can.

This also means daring to think outside the box with content that is original, but still rooted in a cultural reality that your audience will understand at its core. Think RC Cola’s viral 2020 ad. It was bizarre, but the humor was so Filipino that it clicked!

https://youtu.be/hXWj5BK7evM?feature=shared (embed)

3. Empower user-generated content.

Viktor Kapunan, senior brand manager at Near, says, “Your audience is your best advocate.”

In this era of personalization and community, audiences are just as interested in seeing content made by other “normal” people—that is, user-generated content (UGC). Brands can take cues from the likes of Cebu Pacific and how they share real travel moments through the hashtag #JuanForFun. This approach makes travel feel accessible to viewers because they are able to see themselves in the content and therefore find a personal connection with it.

4. Leverage storytelling to create emotional connections.

“People nowadays don’t just buy products; they buy into stories,” shares Viktor. Sure, people still take a look at popular brands endorsed by the hottest celebrities, but that’s hardly ever enough anymore to get people to truly care about what you’re selling. The people want a good story that reels them in and makes them feel something.

Jollibee is a great example of this. The brand has plenty of “Kwentong Jollibee” videos that showcase their expertise in storytelling. Jollibee’s videos blend strong narratives with Filipino culture and values that are emotionally affecting and inspiring for audiences.

https://youtu.be/2Gcx-QT9k0s?feature=shared (embed)

Bonus: partner with content creators who match your brand’s vibe.

Sometimes, although brands understand that they need to build a unique identity and reinforce it through UGC and great storytelling, they still make the mistake of just choosing the most well-known influencers to promote their brand without first considering who the influencer’s audience is and their style of content.

Cru has this to say, “You have to know [that a] creator is going to be someone who effectively communicates to the people you want to communicate with.” He adds, “Know exactly who these creators are entertaining. If your product aligns with those people, then go for [that content creator].”

Master the marketing trends of 2025. Watch a replay of our webinar here and download our trends guide here!

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Convos with Marketing Pros, Episode 3: Jonas de los Reyes of Metrobank outlines the keys to great campaigns that connect with a digitally savvy generation

We’re back with awesome new insights for episode three of Convos with Marketing Pros!

In this episode, we are featuring Jonas de los Reyes, head of digital marketing at Metrobank. Jonas’ 20 years of expertise shows a depth of insight into how marketing strategies and campaigns must adapt and evolve to a world that continues to experience change – technologically and behaviorally.

Tell us more about your company and what’s keeping you busy these days.

“I am currently the head of digital marketing and omnichannel at Metrobank, the second-largest bank in the country. Aside from work, what keeps me busy is spending quality time with my family, finding time for my hobby – which is to improve my tactical shooting skills, and some side projects with industry colleagues in the artificial intelligence and fintech (financial technology) space.”

You've had over 20 years of marketing experience in the finance and tech space. How do you stay updated? How has your approach evolved over the years?

“My career has always been in the intersection of technology and the customer, which is constantly evolving. This means there is a constant need to know and understand changing technologies, business landscapes, and consumer behaviors.

“I stay updated with industry trends through engagement of content from select publishers and industry leaders/influencers. I find time to attend industry events to listen to and network with other professionals. I’ve also had the privilege to be invited to speak in events. Preparing for these and interacting with attendees keep me sharp and allow me to understand different points of view.

“Over the years, my approach to learning has evolved. It began with self-help only via what’s online – because at that time, it was the early days of the internet and digital marketing – to learning by doing through mentorship of key bosses in the industry. Then I became a subject matter expert, teaching and giving talks, which leads me to present day where, aside from self-learning, mentorship, and teaching, I now have regular catchups with industry friends and colleagues in which we talk about all things related to fintech, marketing technology, and customer-centric strategies.

What have you observed are the key elements that make a marketing campaign truly stand out in today’s competitive landscape where everyone’s attention span is so short?

“First, personalization is becoming increasingly important. Customers expect tailored messages and experiences that reflect their individual needs and preferences by leveraging data and behavioral insights to deliver personalized interactions.

“Secondly, omnichannel engagement is critical. Customers want a seamless campaign experience across all channels, whether they’re seeing your messaging online via mobile or laptop, or offline through a branch or a billboard. This requires a cohesive strategy that integrates digital and physical touchpoints.

“Lastly, creative storytelling: Crafting a narrative based on insight that connects emotionally with the audience while delivering the brand’s unique value proposition – this remains a strategic imperative, especially today.

“I believe a marketing campaign that integrates these elements while being authentic and visually compelling can stand out in today’s cluttered and attention-challenged landscape.”

With the rapid rise of platforms like TikTok, how should marketers adapt their content strategies to engage younger audiences, particularly Gen Z?

“The rise and eventual ubiquity of the internet has challenged marketers to adapt content strategies that are native to the new platform that is most engaging to the current generation. It happened in the early days of Friendster and later with Facebook and Twitter, and we still see it with Instagram and Tiktok. What has helped me adapt is this simple outline that I learned from my boss in Yahoo:

  • P for People. Before diving into any platform, it's crucial to understand who your audience is, in this case the younger generation. Know how they think, what motivates them, what influences them, what captures their attention, etc.

  • O for Objective. Clearly define what you want your marketing efforts to accomplish. Are you looking to build brand awareness, drive traffic, generate leads, or improve customer loyalty? Your objective will guide the type of content and campaigns you create.

  • S for Strategy. Your strategy should outline the type of content to create, the tone and style to use, and the key activities for success. It’s also important to decide how you’ll measure success (KPIs).

  • T for Technology. Technology comes last. Identify and understand the platform. Like Instagram or TikTok, each platform has unique features, content formats, algorithms, and audience expectations.

What advice would you give to marketing professionals who want to stay ahead of the curve and continuously improve their skills?

“First, always be curious. Stay updated on industry trends, emerging platforms, and customer behavior shifts. Invest in continuous learning since information is generally free. Don’t be afraid to test innovative ideas or explore new channels.

“Second, be data-driven. Learn to understand and utilize data analytics. The ability to interpret data is essential for crafting insightful, effective, and measurable marketing campaigns.

“Third, connect with a community. Build your personal network and surround yourself with like-minded professionals who can teach and inspire you, challenge your thinking, and motivate you to always improve, learn and adapt.”

Remember, folks, social media success requires a depth of understanding – of your audience, your goals, your approach, and your platforms. This is the only way you can make campaigns that are both personal and personalized to your target market.

Dive deeper into the 2025 shift towards personalization by downloading Near’s newest e-book here. Interested to work with us? Message us via sales@nearcreative.co!

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Convos with Marketing Pros, Episode 2: Roj Tirona of foodpanda Philippines shares secrets to campaigns that turn consumers into loyal customers

Near is back with episode two of our very own Convos with Marketing Pros series, in which we speak with the most respected names in the marketing biz to learn the the best practices for relevant and exceptional campaigns in today’s ever-changing world.

Today’s expert is Roj Tirona, head of marketing at foodpanda Philippines. His longtime experience in the tech and e-commerce industries gives us insightful knowledge into how creativity can turn curiosity into loyalty.

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Convos with Marketing Pros, Episode 1: Wanda Pascua of Tonik Digital Bank talks marketing trends, influencers, and the formula for a winning campaign

Marketing is an industry that requires constant adjustment and innovation, which makes it an endlessly exciting but occasionally confuzzling space to navigate. When you’re stuck, sometimes all you need is a helping hand. Sometimes, you can get it from the best people in the biz – like today!

Near is introducing our very own Convos with the Pros, an exciting series where we speak with the most sought-after marketing leaders in the Philippines. For our first episode, we had a conversation with Wanda Pascua, head of marketing at Tonik Digital Bank. She oversees the digital bank’s marketing campaigns, but it’s apparent that to get to her level of expertise, the work entails much more.

Can you tell us more about what you do at Tonik?

At Tonik, marketing is not just limited to branding. We are taught to look at things holistically, meaning: how our campaigns will directly drive business growth. I oversee the marketing campaigns of the bank, but more than brand communication, I am also in charge of customer acquisition costs across our different products and the customer experience. I work across different functions, such as product, customer care, and IT, to understand customer issues and have clear plans around them.

“Digital banking is a new challenger industry, so I’ve been busy cracking different campaigns, learning new product and customer insights, and acquiring customers at a cost complementing the rest of the business numbers – all that to build Tonik as a brand that Filipinos will love, at its core.”

You’ve had broad experience in marketing from agency work to brands. What inspired you to pursue a career in marketing? How has your approach evolved over the years?

“For the past 15 years, I’ve loved building brands. I’ve always enjoyed helping my clients tell stories to sell their products during my ad agency days. I loved the energy in advertising – all the creativity and openness to ideas! When I was faced with an opportunity to cross over to the client side and marketing, I jumped on it right away. Being on this side enabled me to understand the business more and to see things end to end.

“My approach has changed throughout the years. From once being so focused on storytelling and communication, I now look at things from an end-to-end business perspective. By this, I don’t just mean sales. It entails really looking at the product, customer experience, and other business metrics. I am grateful that my boss closely guides and pushes me to understand these and reminds me that my role goes far beyond brand communication. It’s definitely outside my comfort zone, but it’s made me a better marketer.”

In your experience, what are the key elements that make a marketing campaign truly stand out in today’s competitive/short-attention-span landscape?

“A strong consumer insight hinged on a clear product insight + a unique creative execution = a standout campaign.

“I do not doubt this formula. Most of the time we just need to keep things simple in terms of insights. There’s so much competition out there, so the way to cut through the clutter is to hit on the consumer with no frills.”

How do you see the role of influencer marketing changing, and what strategies do you recommend for brands looking to leverage it effectively?

“Consumers are smarter now when dealing with influencers. They can tell right away if the content is genuine or too hard-sell. Transparency is always key – as simple as, if the content is sponsored, tagging it as sponsored content is a must. Influencers are there to help brands tell their stories. They must have a genuine interest in what the brand does and how it can help them on a personal level.

“Brands, be open to how the influencers attack the brief. Your role should end with fact-checking. All room for creativity must be left with the influencers.”

With the rapid rise of platforms like TikTok, how should marketers adapt their content strategies to engage younger audiences, particularly Gen Z?

“Always learn the trends. Know which trends are out there and filter which ones your brand can use. The best strategy is to make sure you resonate with your audience – Gen Z in this case. The best way to do this is to immerse yourself in what they are up to.”

What advice would you give to marketing professionals who want to stay ahead of the curve and continuously improve their skills?

“Never stop being curious. There is no excuse not to learn new things because there are so many places where you can learn, whether it’s from different teams in your company, social media, visiting stores, talking to customers, or even conferences and webinars. Constantly challenge what you have.

“Also, ask for feedback. My boss always tells me, ‘Keep asking questions!’ Don’t even pretend you understand things when you really don’t.”

2024 is ending soon. Looking ahead to 2025, what marketing trends are you most excited about, and how are you planning to leverage them more?

“Generative AI. There’s so much already out there, but I cannot wait to see how brands will crack this to get sales from their creative campaigns.”

Brands and fellow marketers, let’s take it from the pros. For your campaign to make an impact, you must understand your brand from all sides, have a unique creative execution hinged on solid consumer and product insights, and be well-versed in today’s trends!

Contact Near Creative today to kickstart your brand’s marketing campaign!

Convos with the Pros, Episode 1: Wanda Pascua of Tonik Digital Bank talks marketing trends, influencers, and the formula for a winning campaign

Marketing is an industry that requires constant adjustment and innovation, which makes it an endlessly exciting but occasionally confuzzling space to navigate. When you’re stuck, sometimes all you need is a helping hand. Sometimes, you can get it from the best people in the biz – like today!

Near is introducing our very own Convos with the Pros, an exciting series where we speak with the most sought-after marketing leaders in the Philippines. For our first episode, we had a conversation with Wanda Pascua, head of marketing at Tonik Digital Bank. She oversees the digital bank’s marketing campaigns, but it’s apparent that to get to her level of expertise, the work entails much more.

Can you tell us more about what you do at Tonik?

At Tonik, marketing is not just limited to branding. We are taught to look at things holistically, meaning: how our campaigns will directly drive business growth. I oversee the marketing campaigns of the bank, but more than brand communication, I am also in charge of customer acquisition costs across our different products and the customer experience. I work across different functions, such as product, customer care, and IT, to understand customer issues and have clear plans around them.

“Digital banking is a new challenger industry, so I’ve been busy cracking different campaigns, learning new product and customer insights, and acquiring customers at a cost complementing the rest of the business numbers – all that to build Tonik as a brand that Filipinos will love, at its core.”

You’ve had broad experience in marketing from agency work to brands. What inspired you to pursue a career in marketing? How has your approach evolved over the years?

“For the past 15 years, I’ve loved building brands. I’ve always enjoyed helping my clients tell stories to sell their products during my ad agency days. I loved the energy in advertising – all the creativity and openness to ideas! When I was faced with an opportunity to cross over to the client side and marketing, I jumped on it right away. Being on this side enabled me to understand the business more and to see things end to end.

“My approach has changed throughout the years. From once being so focused on storytelling and communication, I now look at things from an end-to-end business perspective. By this, I don’t just mean sales. It entails really looking at the product, customer experience, and other business metrics. I am grateful that my boss closely guides and pushes me to understand these and reminds me that my role goes far beyond brand communication. It’s definitely outside my comfort zone, but it’s made me a better marketer.”

In your experience, what are the key elements that make a marketing campaign truly stand out in today’s competitive/short-attention-span landscape?

“A strong consumer insight hinged on a clear product insight + a unique creative execution = a standout campaign.

“I do not doubt this formula. Most of the time we just need to keep things simple in terms of insights. There’s so much competition out there, so the way to cut through the clutter is to hit on the consumer with no frills.”

How do you see the role of influencer marketing changing, and what strategies do you recommend for brands looking to leverage it effectively?

“Consumers are smarter now when dealing with influencers. They can tell right away if the content is genuine or too hard-sell. Transparency is always key – as simple as, if the content is sponsored, tagging it as sponsored content is a must. Influencers are there to help brands tell their stories. They must have a genuine interest in what the brand does and how it can help them on a personal level.

“Brands, be open to how the influencers attack the brief. Your role should end with fact-checking. All room for creativity must be left with the influencers.”

With the rapid rise of platforms like TikTok, how should marketers adapt their content strategies to engage younger audiences, particularly Gen Z?

“Always learn the trends. Know which trends are out there and filter which ones your brand can use. The best strategy is to make sure you resonate with your audience – Gen Z in this case. The best way to do this is to immerse yourself in what they are up to.”

What advice would you give to marketing professionals who want to stay ahead of the curve and continuously improve their skills?

“Never stop being curious. There is no excuse not to learn new things because there are so many places where you can learn, whether it’s from different teams in your company, social media, visiting stores, talking to customers, or even conferences and webinars. Constantly challenge what you have.

“Also, ask for feedback. My boss always tells me, ‘Keep asking questions!’ Don’t even pretend you understand things when you really don’t.”

2024 is ending soon. Looking ahead to 2025, what marketing trends are you most excited about, and how are you planning to leverage them more?

“Generative AI. There’s so much already out there, but I cannot wait to see how brands will crack this to get sales from their creative campaigns.”

Brands and fellow marketers, let’s take it from the pros. For your campaign to make an impact, you must understand your brand from all sides, have a unique creative execution hinged on solid consumer and product insights, and be well-versed in today’s trends!

Contact Near Creative today to kickstart your brand’s marketing campaign!

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