
Customer Success Associate
REMOTE
Near Creative is looking for someone who will be responsible for managing customers, projects, and executing marketing campaigns, reporting directly under the Head of Customer Success.
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• Assist in executing campaigns, coordination with client
• Build and maintain strong, long-lasting client relationships
• Renew contracts and close agreements to maximize profits
• Conceptualize and execute the campaign strategy for the account
• Develop trusted advisor relationships with clients
• Ensure the timely and successful delivery of our services according to client needs and
• Assist with challenging client requests or issue escalations as needed
• Support the marketing team in any initiatives that need focus. This includes, but is not limited to posting on social media, coordinating with the content team, etc.
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• You have 1-3 years of customer success, account management, project management, or social media management experience within an agency or a brand
• You have strong creative, communication, and ideation skills.
• You have empathy, you are good at relationship building and you are personable
• You have the resourcefulness and knowledge needed to make campaigns succeed
• You have an understanding of what works for marketing campaigns and on different social media channels
• You are comfortable with a lot of independence and trust. You come with solutions, not problems.
• You are quick on your feet and can come up with the right response spontaneously
• You would like to have your own business someday and are interested to work with fellow entrepreneurial personalities
• You are intellectually curious and proactively identify areas of improvement and growth
• You thrive in an independent working culture where you have the freedom to define how you will achieve your goals
• Work-life balance is important to you, and you know that taking care of yourself comes first
• Experience with Excel, Powerpoint, and Word required
• Experience with account management preferred
• Experience with creating something from scratch preferred
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• We travel. Travel has been an integral part of our lives, and it has always been an eye-opening experience. We believe that location independence should be more accessible to hard-working individuals who do not want to be tied down to a desk in an office.
• People first, employees second. We value work life balance, our families and our friends, but work hard at the same time. We’re looking for people who can independently work towards their goals but the way you work is completely up to you.
• We want to see you grow. We appreciate the time that you would devote to us as a company and would wish that you also get a return on your investment by developing skills and capabilities.
• We offer competitive compensation. We deeply value who we work with and would like to be fair to you and what you can bring to the table. We also provide a commission and bonus structure.
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Near is an award-winning social media marketing agency.
Through strategic campaigns with influencers and content, we focus our efforts on achieving real business impact.
Since our launch in 2017, we’ve helped over 100+ brands drive brand awareness, engagement and sales.
Creatives Intern
REMOTE
Near is looking for a Creatives Intern who can help execute design concepts and contribute to idea generation for campaigns. They will also be guided through the processes of working in an agency.
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• You are currently in university studying any Communications or Art-related degree
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• You have 1-2 years of graphic design or art direction experience with any organization or brand
• You have a strong, diverse portfolio
• You have experience with Adobe programs such as Photoshop and Illustrator; AfterEffects and PremierePro are a plus
• You are familiar with Canva
• You have strong creative, communication, and ideation skills
• You have empathy, you are good at relationship building and you are personable
• You are comfortable with a lot of independence and trust. You come with solutions, not problems.
• You are quick on your feet and can come up with the right response spontaneously
• You are intellectually curious and proactively identify areas of improvement and growth
• You thrive in an independent working culture where you have the freedom to define how you will achieve your goals
• Work-life balance is important to you, and you know that taking care of yourself comes first
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• Learn the Ins and Outs of digital content creation for clients and brands
• Discover the science behind creating decks for reports and client pitches
• Study the ideation processes and management of creative direction for brands in a prolific boutique agency
• Create graphics for clients and for Near. Graphics may include static images, inforgraphics, short animated videos, GIFS, and etc.
• Collaborate with the Near team to strategize, create, and execute graphics and visuals for clients
• Work hand in hand with Near’s Customer Success, Business Development, and Marketing team to improve all around content
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• People first, employees second. We value work life balance, our families and our friends, but work hard at the same time. We’re looking for people who can independently work towards their goals but the way you work is completely up to you.
• We want to see you grow. We appreciate the time that you would devote to us as a company and would wish that you also get a return on your investment by developing skills and capabilities.
• We offer compensation. We deeply value who we work with and would like to be fair to you and what you can bring to the table. We also provide a commission and bonus structure.
-
Near is an award-winning social media marketing agency.
Through strategic campaigns with influencers and content, we focus our efforts on achieving real business impact.
Since our launch in 2017, we’ve helped over 100+ brands drive brand awareness, engagement and sales.
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• The duration of this internship can vary from 2 to 3 months.
• Minimum of 20hrs per week is advised
• Certificate of participation and compensation will be provided